User support

Training topics

• Who are your users?
• Understanding user needs and ways of working. Designing courses for users
• How to run a user programme, and train users
• Communication and dealing with external users
• How to broaden user base
• How to assess user satisfaction & integrate feedback
• Instrument ergonomy

Our trainers

Rachel Mellwig

EM Facility Operations Manager

Electron Microscopy Core Facility

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Daljit Nijjer

Product Manager/Coordinator

Literature Services

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Beate Neumann

Senior Scientific Officer

Advanced Light Microscopy Facility

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Stefan Terjung

Operational Manager of the ALMF

Advanced Light Microscopy Facility

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Service provision

Training topics

• The service design process
• Define technologies needed for service provision
• Impact assessment
• Position facility in organisation strategically
• Long term planning and sustainabiity
• Keeping the facility cutting edge

Our trainers

Vladimir Benes

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Susanne Heck

Head of Core Facilities

Helmholtz Munich

Rainer Pepperkok

Director of Scientific Core Facilities and Services

Advanced Light Microscopy Facility

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Alicia Perez Saturnino

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Bianca Schmitt

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Research infrastructure management

Training topics

• Operations management, (re)designing services
• Budgeting and financial reporting. Securing funding sources
• Costing up staff and compute requirements
• Quality control
• Strategic reporting
• Instrument procurement
• Health and Safety

Our trainers

Margarida Figueiredo

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Claudia Alen Amaro

Head of Operations

Instruct-ERIC

Domagoj Strithof

Head of Budget Office

Budget Office

Alexander Botzki

Central Bioinformatics Core

VIB, Belgium

Timo Zimmermann

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Auriane Denis Meyere

Quality Manager

IBS, France

Corinna Gorny

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Evelyne Cudraz

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Nevena Radumilo

Head of Accounting

Finance

Zsofia Gera

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Alvaro Hernan Crevenna Escobar

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Tanja Ninkovic

ARISE Programme Consultant

RIcapacity Managing Director

Andrew Bone

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Technology transfer and entrepreneurship

Training topics

• From academic facility to commercial service provision
• Technology transfer
• IP and innovation cycle
• Collaboration with industry
• Entrepreneurship
• Establishing a business plan

Our trainers

Marzia Sidri

Strategy, Operations and Alliances Manager

Cellzome, GSK

Julia Dieter

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Markus Hergård

Chief Technology Officer

BioInnovation Institute

Sophie Zimmermann

Senior Scientist

moloX

Science policy

Training topics

• Open access and open science
• European open science cloud initiatives
• FAIR Data
• Data management
• Ethical, legal and social implications

Our trainers

Victoria Tianjing Yan

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Katherine Anne Hughes

Open Science Information Specialist

Literature Services

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Jean-Karim Hériché

Computational Scientist – Bioimage Data Analysis and Management

Data Science Centre

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Bastian Drees

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Lisanna Paladin

Community and Internal Support Lead

Data Science Centre

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Anya Osetrova

EDI Officer

EMBL

Giorgia Renne

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Francesco Tabaro

Genomics Data Platform Developer

Data Science Centre

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Project management

Training topics

• General principles of project management
• Management of user projects
• Conflict management
• Recruiting, managing, and collaborating
• Supervision and mentoring
• Negotiation

Our trainers

Christian Tischer

Team Leader

Data Science Centre

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Tanja Ninkovic

ARISE Programme Consultant

RIcapacity Managing Director

Lenka Stejskal

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Martina Peskoller-Fuchs

Ombudsperson

Communication

Training topics

• Marketing, visibility, and social media
• Identifying and engaging with audiences, and stakeholders
• Establishing and managing a team of volunteers
  

Fellows are encouraged to contribute to public engagement activities throughout their fellowship, supporting the EMBL Science Education and Public Engagement office (SEPE) where possible.

Our trainers

Cian O´Luanaigh

Digital Communications Lead

EMBL Communications

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Annika Grandison

Acting Head of Communications

EMBL Communications

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Long secondment

The long secondment takes place at an ARISE partner organisation, for 2 – 6 months.

The aims are to:

• Collaborate on the Fellow’s project. For example, utilising new technology or data sets available at the partner organisation
• Gain work experience in different sectors. Helping fellows decide their future career paths
• Establishing networks and forging collaborations

Short secondment

The short secondment takes place at an ARISE partner organisation, for up to two weeks.

The aims are to:

• Shadow other technology developers and/or service providers
• Gain experience in the RI sector
• Networking

Internal secondment

The internal secondment takes place within EMBL or with another ARISE group or team, for a minimum of 2 weeks.

The aims are to:

• Understand how different service providers operate
• Learn about different life science fields

Shadowing a user

The ‘shadowing a user’ secondment takes place with one or more EMBL services or service-providing teams, for 7 days within the first 6 months of the fellowship.

Examples might be:

• Joining a course for the users of a computational technology
• Shadowing a user who is using a service or facility, such as an imaging or genetics core facility

The aims are to:

• Understand user needs
• Understand user level of knowledge
• Understand the types of problems users may encounter when using a service